Bag Jovie by Neekah

Thank you for shopping with us at BEFA Digital Store. We aim to ensure your satisfaction with our products. Please review our return and refund policy below:

 

Returns:

If you are not entirely satisfied with your purchase, you have 14 days from the date of purchase to return the item for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

 

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

 

Exchanges:

If you need to exchange an item, please contact us at via WhatsApp at: +1 224-390-7516 with your order number and details about the product you would like to exchange. We will respond promptly with instructions on how to proceed.

 

Shipping:

To return your product, please mail it to 672 S. Rosehall Lane, Round Lake, IL, 60073. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

 

For any further questions or assistance, please contact our customer service VIA Whatsapp at +1 224-390-7516. Thank you for choosing BEFA.

 

BEFA Women and Child Care Foundation

Thank you for choosing BEFA Women and Child Care Foundation for your online shopping needs. Please review our shipping policy:

 

Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, and we appreciate your patience.

 

Shipping Rates:

Shipping rates are calculated at checkout based on the weight and destination of your order. We offer various shipping options to accommodate your preferences, and you can choose your preferred method during the checkout process.

 

Shipping Destinations:

We currently ship to the US and Canada. If you are unable to find your location during checkout, please contact us for assistance.

 

Shipping Confirmation:

Once your order is shipped, you will receive a shipping confirmation email with tracking information to monitor the delivery status of your package.

 

Delivery Time:

Delivery times vary depending on your location and the shipping method selected during checkout. Estimated delivery times will be provided at the time of purchase. Please note that these are estimates, and actual delivery times may vary.

 

Customs and Duties:

International orders may be subject to customs duties and taxes. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information.

 

For any inquiries or assistance regarding your order, please contact our customer service via WhatsApp at: +1 224-390-7516. Thank you for shopping with BEFA Women and Child Care Foundation.