Thank you for shopping with us at BEFA Digital Store. We aim to ensure your satisfaction with our products. Please review our return and refund policy below:
Returns:
If you are not entirely satisfied with your purchase, you have 14 days from the date of purchase to return the item for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exchanges:
If you need to exchange an item, please contact us at via WhatsApp at: +1 224-390-7516 with your order number and details about the product you would like to exchange. We will respond promptly with instructions on how to proceed.
Shipping:
To return your product, please mail it to 672 S. Rosehall Lane, Round Lake, IL, 60073. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
For any further questions or assistance, please contact our customer service VIA Whatsapp at +1 224-390-7516. Thank you for choosing BEFA.
BEFA Women and Child Care Foundation
